Privacy policy.
Jared Graves Performance Coaching Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information we collect
We may collect the following information:
Name, email address, phone number, and postal address.
Emergency contact details.
Payment and billing details.
Health or medical information relevant to your participation in coaching sessions (e.g., injuries, allergies, medical conditions).
Website usage data (such as cookies, analytics).
2. How we collect your information
We collect information when you:
Book a coaching session through our website.
Purchase products or services online.
Sign waivers, registration, or consent forms.
Contact us by email, phone, or social media.
Use our website (including via cookies and analytics tools).
3. Why we collect your information
We collect and use your information to:
Process and manage coaching bookings.
Process product purchases.
Take payment for services via Stripe and for products via Apple Pay (or other accepted payment methods).
Communicate with you about bookings, products, or enquiries.
Ensure your safety during coaching activities.
Meet legal and insurance requirements.
Improve our services and website experience.
4. Storing and protecting your information
We store your information securely using password-protected digital systems and secure storage for any paper records. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
5. Disclosure of your information
We may share your information:
With staff or contractors directly involved in your coaching or product delivery.
With payment processors (e.g., Stripe, Apple Pay) to complete transactions.
With emergency services if needed for your safety.
With insurers or legal advisers if necessary.
If required by law.
We do not sell or rent your personal information to third parties.
6. Cookies and website analytics
Our website may use cookies and analytics tools to:
Improve your browsing and booking experience.
Monitor website performance.
You can disable cookies in your browser settings, but some website features may not function correctly.
7. Accessing and correcting your information
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate. To do so, please contact us using the details below.
8. Contact us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact:
Jared Graves Performance Coaching Pty Ltd
Email: contact@jaredgraves.com.au